Take a Conference, Save the Carbon
Conference calls have always been a tool of the trade for business,
but one that is used sporadically or for special projects. Web
conferencing is the Internet equivalent. By adding display screens
to the discussion you can include bullet charts and graphics in
the conversation. Still, it's hit and miss usage. When would it
make sense to integrate conferencing into daily activities as
a way of doing business, instead of just another tool for doing
business? (read
more)
DS3 Over Copper Avoids Fiber Installation
Fiber optic connections are the high bandwidth solution that every
business wants. That is, until they get the bill for trenching
new fiber from the carrier POP (Point of Presence) to their location.
Depending on how far out you need to go, the construction costs
alone can be in the tens to hundreds of thousands of dollars.
Maybe more. Don't assume that you're stuck with high fiber costs
or low speed lines until you look into DS3 over Copper. (read
more)
To VoIP or Not to VoIP
Businesses are always looking for ways to save money. With the
economy as soft as it is, most business managers and owners are
combing their expense reports for anything that looks hopeful.
The phone bill often sticks out like a sore thumb. All that money
out the door every month? Isn't there a way to get the same value
but spend less? (read
more)
Signaling for Call Centers
Every telephone call has two components. The actual voice conversation
and the signaling that controls the telephone network. Signaling
might be considered just the mechanics that go on behind the scenes.
But how you implement the signaling function can make a big difference
in your call center performance. (read
more)
How Bandwidth Fosters Productivity Improvement
More bandwidth may well be one of your fastest and lowest cost
solutions to improve employee productivity. By optimizing your
LAN and WAN bandwidth to the pace of your business activity, you
can remove a big stumbling block to performance improvement and
even increase profits. (read
more)
Branching Out With MPLS and VPN
Does you business depend on communicating securely between multiple
locations? As more business go to electronic forms and transactions,
they are finding that they need more than a FAX machine, overnight
mail, or a dial-up connection. A competitive position now requires
knowing sales and inventory data in real time, transfer of medical
images and CAD drawings in seconds not hours, and delivery of
important business documents instantly rather than waiting for
mail delivery. What you need is a broadband pipe that connects
all your key locations. (read
more)